Victorian Energy Upgrades (VEU) Program

A multi-head split system uses one outdoor unit connected to multiple indoor units, allowing you to control the temperature in different rooms independently. It’s a great option when ducted systems aren’t suitable but you still want efficient whole-home comfort.

Install indoor units should be positioned high on the wall and as close to the centre of the room as possible. This positioning helps distribute airflow evenly throughout the space. Choose a spot that you can still access for cleaning and maintenance when needed.

For split systems, outdoor units are typically placed against the exterior wall of the room being cooled or heated. A qualified installer will ensure the unit is positioned in a location that minimises vibration and complies with noise regulations.

Installation time will depend on the type and size of the system being installed, as well as other factors like property size, accessibility, and any electrical or structural work required. A single split system will typically take 2-3 hours to install. A multi-split system may take 1-2 days (depending on number of units).

Installation time will depend on the type and size of the system being installed, as well as other factors like property size, accessibility, and any electrical or structural work required. A complete ducted system may take 1-3 days (depending on size of property and zoning requirements).

Gas ducted heating is a central heating system that uses natural gas to warm air and distribute it through ducts and vents across your home. It provides fast, reliable, and energy-efficient whole-home comfort, with options for zoning so you only heat the rooms you need.

Yes — modern ducted reverse-cycle systems are highly efficient. They use advanced inverter technology to deliver effective heating and cooling while consuming less power. When paired with solar, they can significantly reduce your running costs and carbon footprint.

Residential homes and businesses throughout Victoria are eligible for VEU rebates. That includes homeowners and renters. Rebates are only available for products listed on the VEU Register of Products installed by accredited VEU providers. We can help assess eligibility and ensure compliance.

Ducted reverse-cycle systems provide whole-home heating and cooling from a single unit, using electricity rather than gas. They distribute air through discreet vents in each room and can be zoned for greater comfort and efficiency.

Yes — if you are upgrading from a gas ducted heating system to a high-efficiency reverse-cycle air conditioner, you may be eligible for rebates under the Victorian Energy Upgrades (VEU) program. These incentives are designed to help households reduce energy bills and transition to cleaner, more sustainable heating and cooling. Rebates are not available for installing new gas systems, as the government encourages a shift towards electric solutions.

We sell and install most brands on the market, but we generally recommend Clenergy, Foxess, AlphaESS, Deye and Sigenergy.

Through the Solar Homes Program, eligible households can access rebates for solar panel installations, interest-free loans to reduce upfront costs, and rebates for solar hot water systems. Victorians can also benefit from the federal Small-scale Technology Certificates (STCs) scheme, which lowers the cost of solar at the point of purchase.